She is portrayed by Andrea Broks.
Charlotte serves as a handmaiden to Princess Snow and Prince David during the time that they meet Edmond Dantès. Since Charlotte reminds Edmond of his previous lost love, he starts to become attracted to her, to the point where it jeopardizes his mission to assassinate the royals, on the orders of Queen Regina Mills. Charlotte is eventually poisoned by Rumplestiltskin so that Edmond is forced to take her to the Land of Untold Stories.
When Mr. Hyde takes all the inhabitants of the Land of Untold Stories to Storybrooke, this causes the poison in Charlotte's body to reactivate and kill her. Charlotte's body is later discovered by Regina in the woods.
- None known (family)
- Charlotte may loosely allude to Haydée from The Count of Monte Cristo.
- S6, E02: "A Bitter Draught" (corpse)